Community Supports

Community Supports

There are many public and private resources available to the Calgary community as we move through the current challenge of coronavirus/Covid-19 together. We will continue to add resources to this page.

Community Resources

In Calgary fashion, the community is coming together while trying to stay physically apart. Check out the links below for information and resources that can help you over the coming days and weeks.

Accessing CHC resources and partner agency services

Calgary Housing Company Resource rooms across our properties are closed. Our partner agencies are working on continued services, in some cases by appointment and most cases by phone.

Refer to this list of resources available in your district. Be sure to call or email for information. In person visits at are by appointment only. You may be screened for symptoms of illness before being offered an appointment.

Senior Specific Supports

The Kerby Centre is providing a Grocery Delivery Program for seniors in the community, and they have lifted the income requirements. Call the program at 403-234-6571. [Added 3/27]

COVID-19 Seniors Information Hotline - senior-specific services including food security, emergency shelter, prescription and grocery delivery and emergency financial support. [Added 3/27]

Seniors Support Resources from the Kerby Centre - Kerby Centre is closed to the public, but is still supporting vulnerable seniors. More information is available on their website. [Added 3/27]

General Supports

Women's Centre of Calgary staff and volunteers will be available from 9:30 a.m. to 3:30 p.m by phone for referral assistance 403-264-1155. [Added 3/27]

Financial Supports for People Impacted by COVID-19 - article from Momentum that lists what you can do, and who you can call, based on different scenarios.

Low Income Transit Pass Extension - On Monday, March 16, Council made the decision to extend the validity of our March LITP passes through April. This means that you can use your March 2020 Low Income pass until April 30.

Food Supports

The Salvation Army is providing food hampers and essentials by appointment only. Call: 403-220-0432 [Added 3/27]

The Calgary Co-op is offering care packages if you have been instructed by Alberta Health services to quarantine, send an email to [Added 3/27]

Calgary Meals on Wheels is still producing and delivering meals. If you are in need of prepared meals please order online or call them at 403-243-2834.[Added 3/27]

Fresh Routes Delivery Request - this delivery request form if you are in isolation and are unable to get food in other ways such as through family and friends. [Added 3/25]

Food Bank Hamper Hotline - IMPORTANT: You must call ahead and book a hamper before picking up. Call 403-253-2055 to book a hamper.

Mental Health Supports

Text4Hope - Text COVID19HOPE to 393939 to subscribe to daily messages of advice and encouragement that support healthy personal coping skills and resiliency. [Added 3/30]

211 Alberta - Alberta 211 Services include Live Answer, Online Resources and Web Chat (from 12 ­­­­p.m. – 8 p.m.) in 150 + languages. Email or Call 2-1-1 or visit

The Distress Centre | 24 Hour Support - Distress Centre Services are available by phone and online. 24-Hour Crisis Line: 403.266.HELP (4357) or

YWCA Counselling for the whole family | Phone and video-counselling available. Call 403-536-2844 to book an appointment. [Added 3/25]

Kids Help Phone | 24 Hour Support - National service offering counselling, information, and text-based support for youth. Call a counsillor at 1-800-668-6868, text 'CONNECT' to 686868, or live chat online at

Thank you for your feedback. If you are trying to reach Calgary Housing Company Customer Service, please call (587) 390-1200. PLEASE NOTE - Submissions using this form will be addressed on the next business day. For regular maintenance service or maintenance emergencies, please call Customer Service at (587) 390-1200. If you have a non-maintenance emergency, please call 9-1-1.