Contact

(587) 390-1200

CALGARY HOUSING LOCATION

Calgary Housing Company is now in our new location.

All former district offices have permanently closed.

The new Calgary Housing office will be opern for customer service as of 9:30am on April 16, 2024.

The new office location is just off of Barlow Trail immediately north of Memorial Drive.

Calgary Housing
Wood Centre
200, 2535 3rd Avenue SE
Calgary, Alberta,  T2A 7W5
Office Hours – All District Offices

9:30 a.m. to 4:00 p.m. Monday through Friday
(Except Statutory Holidays)

IMPORTANT

All former District Offices are now closed.

Calgary Housing’s new office location at the Wood Centre is open for customers as of April 16, 2024.

 

Exterior image of the Wood Centre -Calgary Housing Company's new office location.
Accessing the Calgary Housing Office by Public Transit

The Wood Centre is located between the Max Bell and the Franklin C-Train stations.
Franklin C-Train station has slightly better access as there is a pathway cleared for walking to Wood Centre It is approximately a 12 minute walk.
The Max Bell station requires crossing Barlow Trail and is also approximately a 12 minute walk.
The closest transit stop numbers to the Wood Centre are: 6021, 2842, 6709, 4478, 8569, 2163, 6812, 5889 and 2146.

Click here for the LRT station maps

Transit Fares (valid for 90 minutes)
Adult fare: $3.60
Youth fare: $2.45
Under 12: Free

Tenant & General Inquiries

For general inquiries please contact (587) 390-1200 or email us at chccustomerservice@calgary.ca.

For prompt service, please indicate the nature of your call:

  • Press 1: Email, Location and Website
  • Press 2: Current applicants and those interested in applying
  • Press 3: Maintenance Concerns
  • Press 4: CHC Residents and Rent Supplement recipients
  • Press 5: General Inquiries
Tenant Maintenance Inquiries

Some basic maintenance of the housing unit is the Tenant’s responsibility.

For all other maintenance inquiries:
Phone:  (587) 390-1200 – Press 3
Hours:  8:00 a.m. to 4:00 p.m.  Monday through Friday (Except Statutory Holidays)
Maintenance Emergencies
Immediately contact the Maintenance Department in case of a maintenance emergency.
Phone: (587) 390-1200 – Press 3
 
Maintenance emergencies include:
  • Flood
  • Sewer back-up
  • No hot water
  • No heat
  • Frozen water line

In case of FIRE, please call 9-1-1

Application Inquiries

To inquire about an existing application or for more information about the application process, please call our main line at (587) 390-1200 (Press 2) or you can email us at chccustomerservice@calgary.ca.

Media Inquiries

All media inquiries for Calgary Housing Company should be directed to City of Calgary Media Relations. Media Relations will then direct inquiries to the appropriate contact.

Phone: (403) 828-2954
Contractor & Supplier Inquiries

For general inquiries on procurement opportunities, or to reach a member of the Calgary Housing Company Procurement division:

 
Employment Inquiries

Open career opportunities with Calgary Housing Company are posted in the City of Calgary Careers section. This page can be accessed at:  www.calgary.ca/careers

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)

 

Watch for more information coming soon!

 

Skip to content