Contact

(587) 390-1200 (for all locations)

East District
Office
3rd Floor, Marlborough Mall Professional Building
320, 433 Marlborough Way NE, Calgary, Alberta,  T2A 5H5

THIS LOCATION OPEN

South District
Office
Glenmore & Centre Shopping Centre
#18, 6624 Centre Street SE, Calgary, Alberta,  T2H 0C6

TEMPORARILY CLOSED

West District
Office
Braithwaite Boyle Centre
1701 Centre Street NW, Calgary, Alberta,  T2E 8A4

TEMPORARILY CLOSED

Office Hours – All District Offices

9:30 a.m. to 4:00 p.m. Monday through Friday
(Except Statutory Holidays)

IMPORTANT

Only the East District Office is open at this time – appointments are strongly recommended.

The South District and West District offices remain closed for in-person visits.
Secure drop-boxes are available for document drop off.

Tenant & General Inquiries

For general inquiries please contact (587) 390-1200 or email us at chccustomerservice@calgary.ca.

For prompt service, please indicate the nature of your call:

  • Press 1: Email, Location and Website
  • Press 2: Current applicants and those interested in applying
  • Press 3: Maintenance Concerns
  • Press 4: CHC Residents and Rent Supplement recipients
  • Press 9: All other inquiries
Tenant Maintenance Inquiries

Some basic maintenance of the housing unit is the Tenant’s responsibility​.

For all other maintenance inquiries:
Phone:  (587) 390-1200 – Press 3
Hours:  8:00 a.m. to 4:30 p.m.  Monday through Friday (Except Statutory Holidays)
Maintenance Emergencies
Immediately contact the Maintenance Department in case of a maintenance emergency.
Phone: (587) 390-1200 – Press 3
 
Maintenance emergencies include:
  • Flood
  • Sewer back-up
  • No hot water
  • No heat
  • Frozen water line

In case of FIRE, please call 9-1-1

Application Inquiries

To inquire about an existing application or for more information about the application process, please call our main line at (587) 390-1200 (Press 2) or you can email us at chccustomerservice@calgary.ca.

Media Inquiries

All media inquiries for Calgary Housing Company should be directed to City of Calgary Media Relations. Media Relations will then direct inquiries to the appropriate contact.

Phone: (403) 828-2954
Contractor & Supplier Inquiries

For general inquiries on procurement opportunities, or to reach a member of the Calgary Housing Company Procurement division:

Phone: (587) 390-1200
Hours:  8:00 a.m. to 4:30 p.m.  Monday to Friday (Except Statutory Holidays)
chcprocurement@calgary.ca
Employment Inquiries

Open career opportunities with Calgary Housing Company are posted in the City of Calgary Careers section. This page can be accessed at:  www.calgary.ca/careers