Resident Support

Support available for CHC Residents

Calgary Housing Company provides support for residents through several different means:

  • Tenant Liaisons
  • Resource Centres
  • Information about Resources

Your Tenant Liaison

Your Tenant Liaison is a member of CHC staff that works with residents in specific properties to provide residents with direct support, referrals to other supports, or information about other resources as appropriate.

If you do not know who your Tenant Liaison is, you have several options:

  • Contact your Property Manager or Housing Administrator
  • Log onto your Resident Portal Account and check your Housing Team, this will provide you with the name of your Tenant Liaison and an email address.

Community Resource Centres

Community Resource Centres are available at some Calgary Housing Company properties. These spaces are used to host programs and events for our residents, and sometimes for other members of the community as well. 

To find out what is happening in a Community Resource Centre at your property, stop by when you see someone there, look for posters or flyers, or contact your Tenant Liaison by phone or email.

Community Resource Centres are located at the following properties:

  • Applewood
  • Baker House/Langin Place
  • Bankview
  • Beddington Heights
  • Dalhousie
  • Dover
  • Eau Claire
  • Edgemont
  • Erinwoods
  • Falconridge
  • Glenbrook
  • Hillhurst
  • Lincoln Park
  • MacEwan Glen
  • McKenzie
  • Midnapore
  • Ogden
  • Ranchlands
  • Shaganappi
  • Southview
  • Temple
  • Woodlands

Other Resources

2-1-1 – information about housing and other health, social or human services including counselling, financial assistance, information on government supports and programs and more. Dial 2-1-1 on your phone.

Calgary Public Library – Offers a wide variety of free programs, resources, and supports for kids and adults, including internet and computer access, paper and digital resources, learning programs, and wellness desk. Click here to learn more.

The Way In – This program, operated by carya Calgary, is a one-stop shop to find  resources and support for seniors – you can access them by calling 403-SENIORS or click here to visit carya to learn more. 

Community Connect YYC – Provides rapid access counselling supports, domestic violence supports, addictions supports and more. Offered in multiple languages through multiple organizations – Click here to learn more.

Aboriginal Friendship Centre of Calgary – provides resources, supports and cultural services to Calgary’s urban Indigenous population – Click here to visit their website.

Organizations to help you settle in Canada and Calgary – For newcomers, there are many organizations to help you get settled in Calgary, visit here for a list of organizations and resources available

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Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

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Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)

 

Watch for more information coming soon!