Resident Portal
Manage your Calgary Housing information online
The Calgary Housing Resident Portal is a secure online account that makes it easier to manage important information about your home.
Through the Resident Portal you can:
- Complete your Annual Recertification online
- Submit maintenance requests
- Check your account balance and payment history
- Receive important information from Calgary Housing
If you haven’t already created your account, now is the perfect time.
Why should I register now?
Beginning in September 2026, Annual Recertification will be completed through the Resident Portal.
Creating your account now means you’ll be ready when it’s time to complete your review.
If you’ve already completed your 2026 Annual Recertification, your normal review schedule will not change. The only difference is where you’ll complete it.
IMPORTANT – Only current residents living in a CH-managed property can create an account to use the Resident Portal.
Before You Get Started
You must have an email address on file to register for the portal. Please call your Housing Administrator to add one to your file.
You will also need your tenant account number that you can find on any other letters, statements, or notices you have received from CH. If you cannot remember this number contact your Housing Administrator or call (587) 390-1200 (press 4).
You only have to register once.
After you have registered your account, you can log in with your E-mail address and Password.
Resident Portal Support Pages
Resident Portal Resources
Need Help Getting Started?
Trouble accessing the portal or need support in another language?
