Calgary Housing Company Moving to New Office

Calgary Housing Company is Moving

Calgary Housing Company is pleased to announce the merging of our district and corporate offices into one main location.
Exterior image of the Wood Centre -Calgary Housing Company's new office location.
As of April 16, 2024, CHC will be centralized at a single office at Wood Centre – 200, 2535 3rd Avenue SE (immediately north of intersection of Barlow Trail and Memorial Drive). Click here for a map to our new location.

This move is designed to improve our service, making it easier and more efficient for our customers to get the help they need. Bringing our teams together in one place allows us to offer better support, faster responses, and more services all in one spot.

We are committed to helping everyone through this transition, with clear information and support every step of the way. Our goal is to keep providing excellent service and to make sure every visit or call to Calgary Housing Company is a helpful and positive experience.

The new office will open to the public at 9:30am on Tuesday, April 16.

Our District Offices will be closing as follows:
South District Office – Centre Street SE
(Currently Closed for Appointments)
Permanent Closing Date: Noon, Thursday, February 29

West District Office – Centre Street & 16th Ave NW
(Currently Closed for Appointments)
Permanent Closing Date: Noon, Thursday March 7, 2024

East District Office – Marlborough Mall NE
Permanent Closing Date: Noon – Thursday, April 11, 2024

Please note that Document Dropboxes available at the district offices will be removed as of the closure dates. For residents submitting Annual Rent Reviews or for any other tenancy questions please contact your Property Manager. We encourage all residents to take advantage of our Resident Portal to submit documents and access account information and other services.

Frequently Asked Questions

This guide is designed to provide brief answers to common questions for residents and applicants around our upcoming office move.

Rocky Mountain Plaza: Closed in May 2023
South District Office (6624 Centre Street SE): February 29, 2024
West District Office (1701 Centre Street NW): March 7, 2024
East District Office (433 Marlborough Way): April 11, 2024


2535 3rd Avenue SE (Wood Centre, not Woods) just off Barlow and Memorial.

Full address: Suite 200, 2535 3 Avenue SE, Calgary, AB T2A 7W5

The new office will be opening Tuesday, April 16 at 9:30 am.

The Wood Centre is located between the Max Bell and the Franklin C-Train stations.

Franklin C-Train station has slightly better access as there is a pathway cleared for walking to Wood Centre and is a 12 minute walk.

Max Bell requires crossing Barlow Trail and is a 12 minute walk.

The closest stop numbers to the Wood Centre are: 6021, 2842, 6709, 4478, 8569, 2163, 6812, 5889 and 2146.

All of our office leases expired in 2023 and we were facing increased renewal costs. By combining offices we can save money and work more efficiently.

Yes there will be 2-hour free parking for customers as indicated with Calgary Housing Company signs. Customers will be able to register their license plate at the Customer Service Desks for free parking.

In addition to the free parking for visitors there is also 2-hour free parking on the street nearby and paid parking available in an offsite parking lot nearby. The public parking rates are up to $5 a day.

Our phone lines will still be open and available. The resident and applicant portals will be available as usual as well. Current residents are also able to contact their housing teams directly as usual.

Yes, we will have the language line and translation services available.

Documentation can be submitted digitally through the applicant and resident portals. For support using the portals applicants should connect with a Customer Service Representative and residents should connect with their Housing Services or Rent Supplement Administrator.

Dropboxes at the district offices can still be used until the offices close. There will not be a dropbox at the new office, documents can be submitted electronically, dropped off at the Customer Service Desks during regular business hours or mailed in.

You can also contact your housing support staff and make an arrangement to leave the documentation with them.



Recent News
Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!


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