Steps to Limit the Spread – Social Distancing and Essential Visitor Rules

Steps to Limit the Spread

Social Distancing and Essential Visitor Rules

We’re all in it together. The effort to reduce the spread of COVID-19 depends on each of us doing our part to protect each other. Calgary Housing Company has taken steps to support this effort by increasing cleaning of common areas, closing our front office counters, and reducing non-urgent activity at properties.

It is critical, though, that all tenants are aware of the steps they must take to support these efforts.

Most important is to follow the social distancing requirements set out by Provincial health officials. Please be aware that an official public health order has been issued by the Alberta Chief Medical Officer of Health (CMOH) Order. This Order says that gatherings of 15 people or more are not allowed.

To further support this effort, CHC has announced the closure of common areas and is enacting several new measures to protect the health and safety of all tenants, staff, and contractors in the properties we manage.

These are temporary measures that will be in place until public health officials indicate they are no longer required.

  • No tenants or visitors may use any public hallways, stairwells, lobbies or elevators except to directly come and go as needed;
  • No loitering or congregating in common areas is permitted;
  • Only essential visitors are permitted to attend the property of tenants in apartments owned or operated by Calgary Housing Company.

Essential visitors must be over 18 years of age and must be there to provide essential care needs of a resident which would otherwise be unmet. Essential visits are short term, only lasting long enough to provide the required service. Family members that are providing for the essential care needs of a resident are permitted as essential visitors, but must comply with the same requirements in this notice.

Tenants must follow these rules while the current public health emergency is in place. Failure to follow the Order from the Chief Medical Officer of Health could result in prosecution or fines by government authorities.

More details can be found here:

Across Canada and around the world there has been evidence that social distancing efforts are working to slow the spread of COVID-19. But this effort must continue until public health authorities say the threat has passed.

Working together, we can all help to flatten the curve and protect each other and our whole community.



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Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

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Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!