Tenant Satisfaction Survey

Tenant Satisfaction Survey

Calgary Housing Company wants to provide the best service possible to tenants. To help achieve this goal, Calgary Housing Company has commissioned Leger Research, an independent consulting firm, to conduct a Tenant Satisfaction Survey.

Between September 26th and October 20th, a representative from Leger will phone a random selection of 500 tenants. We will be asking about your level of satisfaction, needs, expectations in relation to your home, and your quality of life. If you have call display on your phone, the call display will read CHC SURVEY. The number in the call display will be 587-316-6177.

When the Leger representative calls, you will be asked if you want to participate.  Your participation is voluntary. The interview could take up to 20 minutes to complete. If it is not a convenient time, the representative will arrange a convenient time to call you back. You will also be given the opportunity to complete the survey online if you prefer this to telephone.

If you have any questions about the survey, please contact us at:

Email: surveyhelp@legerweb.com

Phone: 587-316-6177

Your input is valuable to Calgary Housing Company.  Your individual answers will not be shared with anyone.  No names will be used and no personal information will be collected.  Your answers will be put together with the answers of others to ensure anonymity.

Thank you in advance for your time to participate in this very important survey for Calgary Housing Company.



Recent News
Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!