About

Home is what we do.

Smiling woman and daughter, surrounded by boxes, moving in to new home.

Who We Are

Calgary Housing Company provides safe and affordable housing solutions for low- and moderate- income Calgarians in need of non-market rental housing. We operate over 7,300 housing units and administer approximately 2,500 private landlord rent supplements. We meet tenant needs through our varied programs, which include:

  • subsidized housing
  • near market rentals (approx. 10% below market rates)
  • rent supplements for tenants with private landlords

Our building management strategy uses a “mixed income model” that combines below market rates with deep subsidies. By balancing the proportion of units within an individual building, Calgary Housing Company ensures that new affordable housing developments are financially sustainable while providing an inclusionary approach to housing where tenants of mixed financial means are blended together.

CHC is a wholly owned subsidiary of The City of Calgary that works with citizens, governmental, non-profit, and private sector partners. CHC reports through a Board of Directors to City Council, which represents CHC's shareholder. Calgary Housing is also a Business Unit within The City of Calgary. The CH Business Unit includes the Affordable Housing division, which is responsible for managing the development of new affordable housing projects on behalf of The City.

Who We Serve

Safe, adequate and affordable shelter is a basic human need. Calgary Housing Company helps meet this need.

While the private sector is able to supply this need for the majority of residents, there is consistent percentage of a population that is unable to afford market housing, creating a need for housing to be supplied at below market rental rates. In Calgary, this need has been recorded at approximately 18% of all households since 1991.

Over 38,000 renter households in Calgary are considered in need of affordable housing – that is they spend greater than 30% of their gross income on housing and earn less than $44,000.

Through direct and indirect programming we make changes in our tenants lives by helping them with housing needs, and providing social support with appropriate agencies.

Our Vision

Calgary Housing Company is the leading affordable housing provider in Canada supporting individual and community well-being.

Our Mission

Make life better for Calgarians through the provision of safe, affordable housing to low and moderate-income households.

Our Mandate

Calgarians need a place to call home. CHC provides affordable housing to meet the needs of Calgarians through:

  • Safe homes that are part of the community;
  • Sustainable business practices with accountability to stakeholders; and
  • Connecting tenants to social supports that enable them to remain housed.

Our Values and Guiding Principles

  • Trust
  • Honesty
  • Mutual respect
  • Collaboration
  • Transparency
  • Efficiency and effectiveness
  • Excellence in customer service
  • Consideration of social, economic and environmental impacts in decision making
  • Social investment with a measurable return.

Thank you for your feedback. If you are trying to reach Calgary Housing Company Customer Service, please call (587) 390-1200.

How are we doing?

How was your experience today? What could we do better?

We would love to hear from you to make services better.
Please note: If you choose to include any personal information with your comment, CHC will only use that information to respond to your comment.