Calgary Housing coming to SORCe

Calgary Housing coming to SORCe

SORCe office in downtown Calgary

Calgary Housing (CH) tenants and others in need of affordable housing support have a new place to reach us.

CH is launching a six-month pilot project with the Safe Communities Opportunity and Resource Centre (SORCe) at its downtown location. Starting March 27, a CH employee will provide a centralized intake process and customer service at SORCe Tuesday and Thursday. The location will be open from 9 a.m. to 4:15 p.m.

The services offered at the SORCe location will include:
• Intake of applications and application updates for housing
• Rent payments
• General inquiries related to housing

The following services available at our three district offices will not be available at the SORCe location immediately:
• Meetings with property managers, account administrators, tenant liaisons or maintenance staff
• Payments and processing for the rent supplement program

CH will receive referrals through the coordinated intake process and refer clients to SORCe partner agencies and collaborating services, when appropriate.

SORCe is a multi-agency collaborative offering more than 20 programs to people in need, including: physical health, mental health, addictions, criminal justice, employment, domestic violence, supportive housing and more. The office is located at 316 Seventh Ave. SE on the north side of the City Hall CTrain platform.

The downtown location near a CTrain platform is designed to improve access for clients to CH services while co-locating with SORCe offers an opportunity to provide more seamless service to clients seeking support from multiple agencies.

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Thank you for your feedback. If you are trying to reach Calgary Housing Company Customer Services, please call (587) 390-1200.