CHC Tenant Onboarding Survey

Calgary Housing Company Tenant Onboarding Survey

Calgary Housing Company (CHC) is working on the development of a new tenant onboarding program. The purpose of this program is to ensure tenants become aware of CHC policies, tenant and landlord responsibilities, and community resources and supports.

Our goal is to create positive experience when moving into CHC and ensure all tenants have access to the information and resources they need to answer questions about their tenancy.

The survey can be completed by all tenants and aims to gather feedback about your onboarding experience, while allowing you to suggest areas for improvement. Your responses are extremely valuable to this process and will remain anonymous; they will be used to better inform new onboarding documents for CHC tenants (for example a Tenant Handbook with information about the different roles at CHC; information about CHC policies, etc.).

Thank you for taking the time to complete this survey. It will be open until July 17th, 2020.




Recent News
Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!