Calgary Housing coming to SORCe

Calgary Housing coming to SORCe

SORCe office in downtown Calgary

Calgary Housing (CH) tenants and others in need of affordable housing support have a new place to reach us.

CH is launching a six-month pilot project with the Safe Communities Opportunity and Resource Centre (SORCe) at its downtown location. Starting March 27, a CH employee will provide a centralized intake process and customer service at SORCe Tuesday and Thursday. The location will be open from 9 a.m. to 4:15 p.m.

The services offered at the SORCe location will include:
• Intake of applications and application updates for housing
• Rent payments
• General inquiries related to housing

The following services available at our three district offices will not be available at the SORCe location immediately:
• Meetings with property managers, account administrators, tenant liaisons or maintenance staff
• Payments and processing for the rent supplement program

CH will receive referrals through the coordinated intake process and refer clients to SORCe partner agencies and collaborating services, when appropriate.

SORCe is a multi-agency collaborative offering more than 20 programs to people in need, including: physical health, mental health, addictions, criminal justice, employment, domestic violence, supportive housing and more. The office is located at 316 Seventh Ave. SE on the north side of the City Hall CTrain platform.

The downtown location near a CTrain platform is designed to improve access for clients to CH services while co-locating with SORCe offers an opportunity to provide more seamless service to clients seeking support from multiple agencies.



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Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!