Resource Rooms at Calgary Housing Company Properties

Resource Rooms at Calgary Housing Company Properties

Our partner agencies including those in our on-site resource rooms are working to develop plans to re-open in line with Alberta Health Services Public Health orders. Guidelines for businesses have been provided by the Government of Alberta, and more information will be provided as it becomes available.

As resource rooms and other facilities begin to open, tenants are asked to respect social distancing guidelines as indicated, to ensure proper hand hygiene and use respiratory etiquette such as coughing into your elbow.

Agencies and organizations are recommended to promote and facilitate frequent and proper hand hygiene for employees, volunteers and patrons and are strongly encouraged to provide a means to sanitize hands at points of entry and locations throughout the premises where patrons and worker are known to handle goods.

Workers and volunteers are encouraged to wash their hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer (greater than 60% alcohol content).  Agencies have also been asked to develop and implement procedures for increasing the frequency of cleaning and disinfecting of high traffic areas, common areas, public washrooms and showering facilities.

The following Resource Rooms and on-site programs are or will soon be available:

Please Note: If individuals refuse to comply with CMOH Orders, complaints can be submitted to Peace Officers. If businesses refuse to comply with CMOH Orders, a complaint can be submitted online to Environmental Public Health.

Agencies are asked to develop additional policies that address how to respond to patrons, workers and volunteers who do not comply with their workplace guidelines.

Reopening Resource Rooms and Agencies

CIWA at Baker House | Approved to open July 6 | CIWA is a culturally diverse settlement agency that recognizes, responds to, and focuses on the unique concerns and needs of immigrant and refugee women, girls and their families.

South East Calgary Resource Centre | Opening soon to service the Ogden area | Everyone who visits is provided with basic resources such as; referrals to the food bank and information on affordable housing and other programs in the City of Calgary. To book an appointment, call 403-720-3322

Hull Services Patch Offices | Approved for re-launch in person services on June 29.| Patch is a free, place-based community program that works collaboratively with Calgary Housing Company and other community service providers to offer a broad range of services to families who live within three specific low-income housing complexes (and surrounding areas) in southeast and southwest Calgary: West Dover, Midnapore and Woodlands.

Women in Need Society | Opened as of June 17 | Services may include: foodbank referral, happy birthday project referral, baby referral through Made by Momma, I Can for Kids, Emergency Food Hamper, Emergency Hygiene, Free Goods Referral Program WINS, and Information Gathering from Clients for other organizations. WINS locations in Bridgeland (w/ Christian Care Connect), in Erinwoods and in Temple are available for services by appointment only.

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Thank you for your feedback. If you are trying to reach Calgary Housing Company Customer Service, please call (587) 390-1200. PLEASE NOTE - Submissions using this form will be addressed on the next business day. For regular maintenance service or maintenance emergencies, please call Customer Service at (587) 390-1200. If you have a non-maintenance emergency, please call 9-1-1.