View Account Info

Resident Portal | Viewing Account Information

How to view Account Information

There are four separate areas within the Resident Portal that allows you to view specific account information

1. Log into the Resident Portal by entering the Email and Password you registered with and click on the ‘person icon‘.

This page provides the information a tenant has on file with CHC such as Email, phone numbers, or vehicles registered for parking.  Any changes made on this page will send a notification to the Property Manager and the Account Administrator

2. Click on the ‘pencil icon‘ to view any documents that CHC is seeking from the tenant or any documents that require a signature.

3. To access payments and charges made click on the ‘Resident Ledger‘ menu

4. Actions that are required by the tenant on an annual basis can be viewed by clicking on the ‘Annual Recertification‘ menu

Need Help Getting Started?

Trouble accessing the portal or need support in another language?

This portal only works on Chrome, Firefox, or Safari.

Do NOT use Internet Explorer – some functions will not work properly.

You can download these browsers here:

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!