Coronavirus (Covid-19) Health and Safety Info

Covid-19 is a serious issue. The virus is a new strain of coronavirus - a family of viruses that can cause illnesses ranging from the common cold to severe illnesses. Novel coronaviruses, like COVID-19, are new strains of the virus that have not been previously identified in humans. This means people have no immunity against it and it has no specific vaccine or treatment. - Alberta Health

Quick Links to Health Resources

Self-monitoring, Self-isolation, and isolation for covid-19 - important information from the Government of Canada [Added 4/10] - an online clinic to provide Albertans with access to physicians without leaving their homes. [Added 3/30]

COVID-19 Online Self-Assessment Tool - Use this self-assessment tool to help determine whether you need be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else.

What are the symptoms?

COVID-19 symptoms are similar to influenza or other respiratory illnesses. Common symptoms include:

  • fever
  • cough
  • extreme tiredness

Symptom of serious illness include:

  • difficulty breathing
  • pneumonia

From Alberta Health

What to do if you have the symptoms.

If you have symptoms, stay home and take the COVID-19 Online Self-Assessment Tool.

The tool results will provide you with information about what to do next. Alberta Health Services advises:

  • If you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home and call Health Link 811.
  • If you are not seriously ill, do not go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first.
  • Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.

How to prevent infection and reduce the spread of germs.

To help protect you and your family against all respiratory illnesses, including flu and COVID-19, you should:

  • Wash your hands often and well
  • Avoid touching your face, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick
  • Clean and disinfect surfaces that are frequently touched
  • Stay at home and away from others if you are feeling ill
  • Contact your primary health provider or Health Link 811 if you have questions or concerns about your health
  • When sick, cover your cough and sneezes and then wash your hands

What Calgary Housing Company is doing.

Calgary Housing Company is following the advice of health professionals and taking steps to help slow the spread of the coronavirus.

These steps include:

  1. Closure of Customer Service counters - this step is being taken to minimize contact and slow transmission of the virus.
  2. Increased cleaning schedule in common areas in CHC-managed properties:
    • hallways and lobbies
    • elevators
    • laundry rooms
    • common rooms and shared facilities
  3. Sharing best practice information with tenants and staff
  4. Rreducing risk to minimize transmission among staff, tenants and others:
    • Staff working from home where possible
    • Minimizing face-to-face meetings, more phone and email communication
    • Encouraging good staff hygiene and social distancing
    • Enhanced use of personal protective equipment for field staff as appropriate (gloves, masks, booties, etc.)

Resource Sections

Wellness Resources

Keeping wellness top of mind during crisis is important. These links provide helpful advice on handling stressful situations and ways to talk to children. Alberta Health Services has a number of resources available at

Thank you for your feedback. If you are trying to reach Calgary Housing Company Customer Service, please call (587) 390-1200. PLEASE NOTE - Submissions using this form will be addressed on the next business day. For regular maintenance service or maintenance emergencies, please call Customer Service at (587) 390-1200. If you have a non-maintenance emergency, please call 9-1-1.