CHC Applauds New Provincial Rules to Protect Tenants

CHC Applauds New Provincial Rules to Protect Tenants

Ensuring that tenants have safe, adequate housing is Calgary Housing Company’s utmost priority. As such, CHC has been working with the Government of Alberta and the Federal Government to reinforce that an immediate priority right now is to ensure that adequate income supports and rental assistance programs are in place for all Albertans.

CHC is pleased to see the newly released rules from the Province of Alberta that will protect renters from eviction, rental increases, and late charges during this challenging time.

Tenants are still expected to pay their rent on time. However, in consideration of the economic situation and the financial distress that some of our tenants may be facing, CHC is being flexible with payment plans and directing tenants to the resources that are available specifically to help households continue to pay their rent.

CHC began rolling out rent protocols earlier this week to ensure tenants are supported and stably housed and is in full support of these further measures from the Province. Additionally, CHC is freezing planned rent increases previously approved for April 1.

“We are pleased to see the Province’s announcement to provide increased security for renters,” says CHC President Sarah Woodgate, “we are committed to working with our tenants to provide housing stability during these unprecedented and uncertain times.”

CHC is also partnering with agencies and City Departments to coordinate support programs for tenants around food security and access to groceries, child development and seniors support. It is also very positive to so see neighbours helping neighbours during this time.

The following supports are available to those impacted by Covid-19.

Key resources from the federal government:

Click here for more information on the Government of Alberta announcement today.

Additional resources from the Province of Alberta

Government of Alberta Emergency Financial Assistance may be available for families and individuals facing an unexpected emergency.  You can find out more here.

Utility payment deferrals for residential – customers can defer their utility bill payments for the next 90 days and no one will be cut off from these services during the crisis. This includes electricity and natural gas. [View  90-day utility payment deferral PDF]




Recent News
Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)


Watch for more information coming soon!


Skip to content