Satisfaction

Leger Research will be conducting a tenant satisfaction survey on behalf of CHC

Calgary Housing Company strives to provide the best service possible to our residents. In support of this, CHC has commissioned Leger Research, an independent consulting firm, to conduct our bi-annual Tenant Satisfaction Survey.

Representatives from Leger will phone a random selection of 500 tenants between now and June 20 to ask about their needs, expectations and level of satisfaction in relation to the home, as well as their overall quality of life.

Call display will appear as (587) 209-4801. An online option is also available.

Participation is voluntary and the survey interview could take up to 20 minutes to complete. If it is not a convenient time, the representative will arrange a better time to call back. Participants will be given the option to complete the survey online if preferred over telephone.

Individual answers will not be shared with anyone.  No names will be used and no personal information will be collected.  Answers will be compiled together before being shared with Calgary Housing Company to ensure anonymity.

For questions about this survey, please contact: research@calgary.ca or (587) 209-4801

Search
Recent News
Archives
Archives
Tenant Handbook

In Summer 2020 we compiled a new Printable PDF version of important information for tenants. You will find details on how to connect with CHC, guidance on the programs we provide, and advice on maintenance and management of your home. Keep a copy of the PDF on your device or print your own hardcopy. Download CHC Tenant Handbook 2020

A diverse group of happy people of a wide range of ages.

Have Your Voice Heard

In early 2024 we will be reaching out to residents to gather your experiences, opinions, and ideas to inform our Anti-Racism Strategy.

You can participate by:

  • Completing the survey that will be distributed in early 2024
  • Volunteer to join a focus group (this will be available through the survey)

 

Watch for more information coming soon!